Case Study 1 : PROCTER & GAMBLE

Company Overview:

  • Procter & Gamble (P&G) is the #1 US maker of household products
  • P&G was voted the "World most admired company" for 14 years
  • P&G has operations in over 70 countries
  • P&G employs over 100.000 people worldwide
  • P&G markets over 300 brands in over 130 countries

Business Problem:

  • Define training costs for 100.000 employees across 5 fragmented business units in 140 countries
  • Unclear as to where skills resided in the enterprise
  • Maintain reputation in attracting, developing and retaining global employees

Solution Provided:

  • Saba Web-enabled Learning Management System
  • Unix - Oracle Database
  • August 2000 - 40.000 hits the first 2 days
  • Scaling from pilot users to 100.000 worldwide

Results:
Goal: "Consolidate Learning"
Got all learning in 5 business units/130 countries onto one unifying platform
Interfaced with SAP and integrated with off the shelf and custom content
P&G to save $25M a year, for the next 5 years

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